Paused Capacity Limits

Dynamic Form Choices emails the form owner when it has paused capacity on one of your questions. The email calls this "choice elimination", which is the same feature under its older name: the numbers you put in column B of the options sheet, and the automatic removal of an option once it fills up.

Nothing is broken and no responses are lost. But while a question is paused, its capacities are not enforced. Respondents can keep picking an option that already reached its number, and column C keeps counting past it.

It also resumes on its own. Once the conflict is gone, the next sync or form submission puts the question back to normal. There is nothing to switch back on.

Why It Happens

To close a full option, the add-on rewrites the question's option list without it. When a question uses per-option branching, which is "Go to section based on answer" in Google Forms, that rewrite would silently throw your routing rules away. Google Forms offers no way to preserve them through it.

Rather than quietly destroy the routing you built, Dynamic Form Choices stops and pauses that question.

Per-option branching is the only cause we have been able to reproduce. Quiz mode, answer keys, per-question feedback, answer validation and the required toggle were all tested, and none of them do this. When the email names a specific option, that option is the one carrying the branching. If it says the cause is unknown, please contact support so we can document it.

You Will Usually See It on the Questions Tab Too

The same conflict blocks the ordinary sync, so the question's row shows a red error:

Couldn't update the question. Check that it still exists and has no choice branching.

The row and the email describe the same problem. Fixing it clears both.

How to Fix It

Edit the question in forms.google.com:

1. Open the affected question. The email names it, and on the Questions tab it is the row with the red error
2. Click the ⋮ menu at the bottom right of the question card
3. If "Go to section based on answer" is checked, uncheck it. That is the conflict
4. Sync the question. Press Sync all questions in the cog menu, or simply carry on: capacity is enforced again on the next sync or response, and the row's error clears itself

If You Want to Keep the Branching

Per-option branching and capacity cannot both work on one question. Capacity removes options as they fill up, and branching needs those options to stay in place for its rules to fire. Pick one:

• Keep the branching, drop the capacities. Clear column B on that question's tab. Options still sync from column A; only the automatic closing stops
• Keep the capacities, move the routing. Add a section break after the question and route at the section level instead of per option. Capacity then works normally

Turning the Email Off

The alert is on by default, because a capacity that is silently unenforced is worth interrupting you for. To switch it off, open the sidebar, go to the Form tab, open Email Notifications and turn off "Notify when choice elimination is paused". The error on the Questions tab row stays either way.

You will not be flooded. There is at most one email per problem, nothing further until the question recovers, and no more than one a day for the same set of questions even if the problem keeps returning.

Contact support