Recipients

Every notification has one or more delivery rules. Each rule decides who gets emailed and, optionally, when. This guide covers who can receive an email; see Conditional Delivery for the "when".

The three kinds of recipient

Open a rule and use + Add on the To row. You pick a type:

• Email — a fixed address you type in (e.g. team@school.org)
• Respondent — the person who submitted the form
• Form field — an email address collected in one of the form's questions

You can mix all three on a single rule — they all land in the email's To line, and each shows as a chip you can remove.

Emailing the respondent

Choose Respondent to email whoever submitted the form. Your form must collect respondent emails for this to work: in the form, go to Settings → Responses → Collect email addresses.

Emailing an address from the form

Choose Form field and pick a question that collects an email address. On each submission, the notification is sent to whatever address the respondent entered there.

Heads-up: a rule whose only recipient is the respondent or a form field will skip any submission that doesn't provide a valid address — no email is sent for that response. The editor warns you when a rule is set up this way. Add a fixed email address too if you always want a copy to go somewhere.

CC and BCC

The CC and BCC rows accept typed email addresses only — not the respondent or a form field. Add as many as you need.

Reply-to

By default, replies go to your account's email address. You can override this per notification under Message → Reply-to — useful when replies should land in a shared inbox instead of your personal address. Setting a real reply-to also helps your emails stay out of spam.

Turning the notification on

A notification needs at least one recipient — a typed email, the respondent, or a form field — before it can be turned on (CC, BCC, and approvers don't count). Until then you'll see a gentle "add recipients first" prompt instead of the on/off switch.